Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice, but I thought your light didn't blink and the illuminated is flashing, I don't know if there's an option for the lights to stay static, if anyone knows, they'll let me know.
battery operated and looks nice will leave additional comment and pictures after testing.
I had a problem with the shipping company but the product is the same as the description, the only observation I make is that it came apart where the batteries are put.
Everything works, looks beautiful, arrived very quickly 20 days before Lithuania I'm glad that the price is very small for such a product, I hope to work well
Excellent bright lights. Keep in mind that they are on batteries-need 3 pieces, the consumption is big enough, one time in a week already had to be replaced, since it was necessary.
Garland is exactly what she wanted. The bulbs are bright enough, pleasant warm light. Delivery about a month, tracked
The product is fully in line with the description
Wonderful Garland. Very impressive looks in the dark. Works on 3 x AA batteries.
Everything is fine, 2 modes of operation: blinks and just glows. Delivery month to Minsk
Good Garland :) The color is pleasant, not too cold. The threads of glue between the stars are quite easy to remove (had to clean), but in general very satisfied.
The order came very quickly to the ukrmail office. The order was satisfied, only, there is a smell of glue. Need 3 batteries. Recommend!!!
Garland of star-shaped Christmas lights, works with 3 AA batteries. Very good. Requested on 30/10/2020 and received in Spain on 20/11/2020.
As wife says: cool thing. Came 2 weeks before IRKUTSK. without batteries. Batteries are normal. Shine cool.