Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you to the store, very fast delivery, flowers as real, but expected to be larger, still beautiful.
Flowers liked
Flowers beautiful, once again place order and another is meeega Poraz pozytyw recommend recommend
In yellow tulips disappointed the buds with marriage, yelled on the glue, visible his trail. But the leaves are good. The store immediately packed with white together, and everything quickly came. The smell is not felt, if only put in the nostril, coronavirus did not hurt ugh ugh!!! The material is some kind of silicone, the leaves are soft, but they do not crumple. The price pleases, but about the quality is up to you. thanks to the seller for the fast delivery by the plane!
Beautiful, but small. I ordered 20 pieces, the bouquet turned out.
Excellent tulips! It is a pity that one need to remove from the bouquet (even Qty can not be put in one vase) I liked it, I recommend it!!
the product is verry good and look like natural. reccomend. thanks
Thank you, very cool look. The product corresponds to the description. The material is very pleasant to the touch. I recommend the product and the store❤
Recommend, flowers look like vivid;)
Very beautiful flowers, like real! In the bouquet 20 PCs. Recommend!
Flowers super. Have no brzydkiego smell. Recommend.
They are chic. and fast delivery!
Flowers quickly came to Orenburg. Near of course it can be seen that artificial, too rosy and shiny, but in the distance look very good, in general, made neatly, liked. I think to order more. Thank you! Good luck with business!
i am verry verry satisfied about the product . they are like real ones. i love it . thank you very much....
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