1.Questions: If i don't need this product, can i return the product and return my money?
Answer: We accept returns and refunds within 15 days of order completion, please contact us.
2.Questions: Because a product came in defective, and the product is different from the description.
Answer: Oh my God I am sorry! Please accept our refund or free to send the product to you again. Contact us as soon as possible. thank you very much!
3. Questions: Why I have not received my package, the tracking information is not updated. Can i get black my money?
Answer: We will full Refund if you don't receive your order in 60 days. We offer a variety of shipping method, the estimated delivery time is not the same. And the shipping method ” China Post Ordinary Small Packet Plus “, ” Yanwen Economic Air Mail ” and ” 4PX Singapore Post OM Pro ” does not provide tracking information for the destination country. If you are urgent need the product, please choose tracking information with the express, (Such as AliExpress Standard Shipping , China Post Registered Air Mail, ePacket, EMS, DHL,etc). We recommend choose ” AliExpress Standard Shipping “, it's fast and safe.
4. Questions: I wrote the wrong address or I went out for a vacation and did not receive the parcel. Can i get my money?
Answer: Don't worry! Contact with us, we will full or partial refund. Or you can pay the shipping cost, let us to sent the items to you again.
5. Questions: I have other reason questions.
Answer: Contact with us! Contact with us! Contact with us! Thank you very much!
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing