Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Rag, light, soft. The stink is unbearable, but I think it will fade
Came in almost got quality, unfortunately I ordered bigger size, si it is useless for me. But looks good
Good sneakers. took 47 size. i have 46. perfectly fit.
Small size for one size. Ordered 44 to 43
To RB the parcel came in 65 days. While the sneakers were walking, I had time to divorce my husband. So it's not for anyone to measure) but they look good, the glue is not visible, the smell too. Very light, before such already ordered only from another store, he liked so he ordered two pairs at once.
The parcel came before Peter of the week for 3. packed well, the sneakers did not crumple. One with an exception, the lining of the sock is not glued from the inside (on the 1st photo below the "tongue"). Offered the store to return part of the money. He's like, "send the parcel back." I had to open a dispute. The seller immediately agreed without unnecessary questions, returned 2 bucks. I took a larger size. Just right. Soft, comfortable, light, breathable, in general summer. The seller is adequate, the goods for their money are decent. I recommend both the product and the seller.
Super light krosoki. The smell of NEMA, rosemer pidishov by retail City, I wear 41 zazovyv 43 yakraz on my leg 26.5 delivery to Honor 9 dnev to poshtomata InPost.
Slippers norms. The sole may seem harsh to someone (for example, I have similar breathable crosses Puma, so their sole can be almost folded in half), but this is a matter of taste. The size almost corresponds, but note that the sneakers are designed for a narrow leg. Personally, I try to take such shoes for 0,5-1 size bigger-she will not shake, yes, and hang out on the leg, too, oddly. Good luck to the store. On the pictures is a comparison with a pair from Puma (size, width and flexibility of the sole).
Excellent summer sneakers. Delivery to Murmansk is just over a month. Size fits.
Came in one parcel with other sneakers. Three weeks on the way. Now the size is what you need. Let's start exploiting. Thank you!
Sneakers are excellent. For 2,5 months of active exploitation, nothing broke and did not peel off. Legs breathe in them. Size 13.5 is suitable for Russian 46-47. Thank you to the store for the quality shoes, the presence of a large size and fast delivery to St. Petersburg. The order was 13.06 issued and 27.06 received.
The sneakers correspond to the description. Came During. I ordered my son. Ordered 47, came 48 a little more. But with a warm toe will be normal. I did not communicate with the store, but I did quickly.
Все пришло, все хорошо, заказал и оплатил пару кроссовок а пришли аж 2 пары! Очень рад, спасибо братьям Китайцам!
Не первый раз заказываю, всё как в описании.Рекамендую.
Light, summer, comfortable. Let's see in the sock. Approached 43
The goods went four weeks, everything corresponds to the description, the size approached, very light and comfortable. Thank you store. I did not communicate with the seller.
가격대비 만족합니다 많이 파세요 ~^^
на 36 р свободно.
Excellent sneakers, only much more. A month went to Vladivostok. Seller recommend.