Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product came whole, everything works, shine bright, the store is satisfied, I recommend
The goods came in time the store has not cheated yet until he has checked how shine
Excellent shine, still did not install, as I will install everything I will add photos and reviews Came pts fast, thanks for the fast delivery!
On October 15, he ordered on November 24. Just did not appear in the Russian warehouse, so the store asked if it was possible to send the price from China floor, I agreed. Last Order was sent from Moscow, it came in 10 days. Great seller. Advise.
Delivery is super fast a week before Yakutia by sdek. I'm happy with the goods, I checked the work, everything is fine. Thank you to the store, I will order something else from him.
Product looks good, looking forward to installation and test. The product had a rough ride, but nothing broken. The shipping package was good the boxes were damaged but lights are fine. So they survived the shipping so they show the durability
Shine perfectly, collected well. Came in three days, it's a record.
Came whole, looked good and in fact not yet tried, I will add a review, delivery just over 11 days to Dagestan
Delivery within time and I get it all right. The power I have not measured but not much less dan 54 w as the description says, at most 15 w but they give enough light anyway and I get perfect mounted on a tractor.
Delivery by fast courier. The brightness of the light beam on the store's photo is clearly exaggerated. On the first photo of the seller, on the second-in reality without filters.
FSO is so normal, but I thought it would be brighter. And they are very small. With a hand. In the middle, some blue light. On the far light will go to strobe lights. Very quickly arrived. Through TC for 4-5 days. To the dust-a pit. I brought a courier from Surgut. Somehow, you can order. Most likely I will recommend to my loved ones!!!
Prishloei quickly, literally in 5 days, packed well, box and flash without damage, I recommend
Headlights went not particularly long, days 15, headlights goliable plastic, behind is also black plastic made under the radiator, checked from Akuma, like shine, immediately disassembled and poured with a sealant, because. Moisture protection there is no absolutely, took on the Matiz as additional light, I will add to the review if it will not be in the PADL, the filling by the way they have no, the most deshman, in principle, they cost their money.
All norms, I recommend