Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not the first time I order, everything is always on top, the delivery is fast enough, the quality is super.
Good quality for this money. Very long delivery, despite the "+". I drove the parcel for more than a month, because of the long delivery-I do not recommend it.
The goods are profitable mail 12 days after order order. Packed well, in an air bag, as usual for shoes. Sneakers liked both externally and in quality of manufacture. The sole is non-slip, the composition is made of spring material and rubber lining. The tongue is not long, the insole is removed.
On the 43rd Russian 44th size is ideal. I take the third "bones". For one and a half thousand stylish sneakers-just perfect! Came very quickly, I recommend!
Bona very high-quality products, you can buy safely. I have 45,5 Russian, took 46, perfect. There are white, took three years, did not regret both in the city and in nature. Advise. The store is well done, everything is on time and the packing is super.
Everything is fine! The dimensional grid corresponds. Delivery 2 weeks.
Sneakers are super. In size. Delivery fast
The second croses of this company, the first left for 2 years, now at the cottage I drive, the quality is good.
Many thanks to the store of the insole as a gift delivery fast sneakers excellent take always bona go all year round.
I take it all well, the product corresponds to the description... I recommend the store to cooperate)
Ordered 10.23 received 11.13 with the appearance of qualitatively sewn looks beautiful additional insoles did not receive the store's thank for speed
Guys. crosses just fire! At your 44th ordered 46th, tyutelka in tyutelku! No glue, no heat, excellent! recommend!
Many thanks to the store, everything quickly came to Kaliningrad in 2 weeks
In general, it's good, everywhere for a little delay, the total arrived the parcel for 21 days. The size corresponds, the leg 43 the size of the sneakers took 44 for a larger size, as it took for everyday wear
Sneakers class, I like, asked the store to put insoles, he said only with second order, ordered separately, as a result, insoles came with both sneakers and separately, so there will be spare, thank you.
Sneakers correspond to the description, the size approached, the parcel came to the perm territory within the prescribed time.