Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
viskas ok
Scarf is good, I buy not the first time. Delivery is very fast. Lighter than in the photo pink shade. Very soft. You wear a little bit.
Super soft, fast delivery and a small gift with thank you very much
Stole is good, light. More suitable for spring autumn.
super
Came on time. Pleasant to the touch, long. Corresponds to the description. Orders are happy. The only negative-the parcel was not tracked
The product corresponds to the description, the touch is soft. The wife is delighted with the gift. The store is getting points. I advise everyone
For the price is good
Product compatible with description, fast shipping and arrived in three weeks along with a twist bands in gratisie. Thank you and recommend
Nice scarf. I have many of these scarves I got from other stores. This one is a bit thinner but still soft, big and warm. Color is gray a bit darker than pictures but still nice.
Everything is fine I order a third
I liked the scarf, large, cozy, you can put it in it entirely) warm, soft, not pricked. The color is more blue than in the photo. As a gift hair band
I thought it would be more white, but the scarf is rather mint color with the addition of pink. The fabric is soft, thin. For some reason wildly electric, directly from the package began static electricity beat the parcel arrived quickly.
Ordered 11.11.2020, took at the Mail 04.12.2020G. The store put a rubber band as a gift))
Very cute scarf. Soft tender. Only in color a little did not guess-I thought it would be not green but mint with pink and gray. But in fact pale green with pale orange and gray. It's the only minus. There are no complaints about quality.
Very pretty. Just like the description. It's a triangle.