Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice comfortable and light. They arrived before the date. I take 3 weeks to reach cabrero octave region Chile. I'm 39 and I buy 40 is 25cm and they look super good at my feet.
Excellent sneakers! Correspond to the size and description. The store sent socks as a gift, thank you! I order not the first time, they are worn perfectly, I recommend the goods and the seller.
The color is not so bright. Lungs. At 25 cm, 40 is slightly large. Maybe with a socks at work will go. Have a look
love this shoes! i already have one in 39 and my sister's daughter (11) loved it a lot on my feet so I ordered for her too. she will be surprised for sure. :)
Everything is fine, the size matches, the description is accurate. Delivery is long, but the store is responsive.
Good, mom liked. Socks as a gift
Легенькие тапочки не для стоп большой полноты. Симпатичные, посмотрим как будут носиться.
Arrived almost in expected time, beautiful and comfortable, with a pair of socks as a gift. Thank you for the professionalita, recommend!!!
2 pair purchased and they sit delicious. With every pair of shoes ankle socks join got.
Order came in a month, compared to the same, but in another store-gum is smaller and tough, but slippers are light.
I ordered 08.07, it came to the Mail 24.07 in St. Petersburg. Which is notable: there was a couple of days later 1 more order from another store and for the first time they were about 'unity in one with common track, together and came in one package. I took the same sneakers a year ago from another seller, there was a size 7 (39) on my 38 norms. And these for some reason decided to take on the size, took 38, butt .. They are carried, of course, in general, there should be norms. As a gift put black short socks. Thank you!
Soft, light, well sit on the leg. As a gift put socks. Sent quickly, delivery 2 weeks.
Easy and comfortable leg, I'm a fan of shoes with closed heels and socks, the size completely approached 39( 24,5 cm leg). The smell of this Kanesh did not impress, left on the balcony for the night.
Perfect
Perfect!
Delivery is fast, just over a week. Flexible, soft, slightly confused by the "knitting" itself, the leg in the heel part is gently fixed, can move, but the cross rubber band and the back are well kept. At the foot of 24 cm perfectly fit.
Мягкие, лёгкие, прекрасно сидят на ноге. На российский 38 хорошо сел 40 китайский (25см). Стельку положили на 1см больше. Они подойдут на полную ногу, но заказывать тогда надо на 2 размера больше ( на ногу 23см заказали 40р китайский, сели идеально). В подарок положили носочки. Отправили быстро, с момента заказа до прибытия посылки в Нижний Новгород прошло ровно 2 недели. Берите, не пожалеете.
Corresponds to the description. Price-quality. In my parcel there was no one insole. But there was a gift-socks. After the dispute opened, the store returned some of the money, although it was rude and ash. Delivery in time.