Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took 2 pairs for 2545 rubles. On the coupon Ali and discount store. Myself Black 36 times. On the foot 22,5-23 cm. It came perfectly, you can warm the sock and narrowed warm jeans in the neck of the boot, because. Legs are thin. Size 36 boots parameters: insole length 23,5 cm, width 8,5 cm, neck circumference 30 cm, расстёгнутая 40 cm, the height of the boot with a sole of 28 cm. Kuliska with a zipper is double, the material is durable. Fur is quite thick, artificial, in the very socks of boots fur is not very, it is almost not. The insole is better to change to warmer. The sole almost does not bend, when walking, pulls the fabric on the heel, which is not convenient. Glued and stitched neatly. Let's see how in wear resistance. Mom on foot 23-23,5 cm took blue boots 38 size: insole length 25,5 cm, width 8,5 cm (which is strange, should be wider, eventually narrow, A warm sock is not worn), the circumference of the neck is 35 cm, расстёгнутая 45 cm. Boot height with sole 29,5 cm. Mom has wide calves and boots on tights only-only fastened, cramped.
Everything is super! I'm very happy!
Great boots! I liked it very much. Comfortable, soft, light, warm, stable. At first I bought my mother as a gift for my birthday, now I bought myself one. At its 35 took 36, came very well with a cotton toe. If you plan on a thick sock to wear boots, then of course you need to take a larger size.
Boots came up to 39 size, with a SOCKS. very comfortable, warm delivery from Russia
Hello, unfortunately, I came to the goods with marriage. Left boots for 1 cm. Above the right. what should I do, open a dispute, or you will give me part of the amount ..
Excellent in appearance boots, on the insole 24 cm, with a warm toe perfectly size 39.
Супер, отличные, размер соответствует, качество отличное.
Очень красивые сапожки нежно белого цвета. Рисунок смотрится очень мило. Сами сапоги идут в размер, лёгкие. Очень удобно сидят на ноге. Плотные и тёплые, идеальны для зимних прогулок.