Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is good, there are no sewing defects, no sticking threads. I did not guess with the size-large, I need to sew. With the store did not communicate, it came two weeks before Irkutsk. I'm happy with the goods, I recommend!
The product came very quickly 2 weeks before St. Petersburg, the dress flows beautifully and sits well on the figure. Parameters og 104, OT 80, OB 110, took L,. The village is perfect. Slightly sticks to the body, but you can spray with antistatic and everything will be OK.
Everything is excellent for 48R (L) I recommend. Delivery during.
Very cool dress, for spring and autumn is perfect! With a sweater looks great! Slightly sticks, but the antistatic will fix everything
Super nice stuff. I think to order one more in a different color. On height 178 length just below the knee, at 52 size on the chest took 4XL, the village is free, just like I wanted. The straps are adjustable. After receiving very much static electricity, I will see how after washing and wearing
Very delicate, beautiful dress. Took under the Cape. I wanted more free L at 46 size. 90-72-100 Fabric for the summer will be super.
The dress is very beautiful, the quality is excellent!
Beautiful, pleasant to the body, Quality lines. Under the sweater, jacket fire)
It was just over a week before Moscow. The dress is very good quality, the fabric is pleasant to the touch, the seams are even, the threads do not stick out, a good Overlock, the color of the fabric is even. On the parameters 118-90-123 4XL the village is good, in the hips exactly in size. For its price-great. The only negative-in the chest is pinched, there is one recess (visible in the 2nd photo). I recommend this dress!
Well, Doge's bitch was like that. Rosemir in rosemir. Delivery Delivery, 9 days to poshtomata, poshtomat not in Moim district, dovelosia ihati mayge through all city (хоч ya and mixed address pochtomatu, all one went into the indent). Ale CE is not afraid, the head, the goods yakisniy, for the Taku of the reception-podarunok! I'm selling it!
Many thanks to the store! He advised the correct size! Dress the village is perfect everywhere! My parameters are 95-82-118. Size XXL. Quality delight! For 700₽ it's a gift. Delivery two weeks to Volgograd. very very satisfied! Take it without hesitation.
Suknya vartuya is crazy. Delivery to Kieva 15 dnev on the NP. Liken in MENA nepostevostari-88/74/106, then in the quilted to sit normally, and in the neck, treva vshiti Abo nostiti PID light/shirt. I think I'll lock it in the inner ring at the same time L. Ale zagalom is pre-war with the purchase. Before the river was digested by the suknu itself-in the breasts of 110 cm, a mixture of 105, immediately I think the yak for whom to spare, bo at the reviews read to someone navpaki menshi came
Quality is wonderful
3 HL perfectly approached the Russian 50-52