Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods received, delivery fast ball good baby very satisfied, the store recommend.
PERFECT! For my 7 year old son and his soccer practices each week. He loves this ball! It arrived in great condition,. The ball holds air just fine and it's got a nice glide to it when my son kicks it. Excellent deal for the price!
This ball has been through all of the hazards that kids can dream up. Dribbling the ball on pavement walking to the car, practicing shots against a brick school, being used as a seat, heavy use at practice, and its frequent selection as the game ball. With all of that, it still looks great with very little wear and tear. Could still pass as a new ball from a few feet away. It's held it's pressure very well. The outer shell texture allows good grip without being to soft or too hard.
Great soccer ball. Durable and good quality.
nice!
The son is happy! everything came quickly. Included bag, pump and needles
The cool ball is exactly as in the description. Good quality.
All yak is declared, I sell it to my uncle!
I bought this as a gift for my husband who loves soccer (football) and we go to the park every weekend and kick a few rounds with the dogs joining in on the fun. It is true to size, weight, and reflection. I recommend this ball for any soccer lover
Мячь сделан качественно, но не топ. На фоне мячей за такую же цену выглядит и по качеству и по виду среднячком. Не литьё, сшит вроде качественно. Келми для меня что-то новое и понятен позыв держатся своего бренда даже в мелких деталях. Побегаем дополню отзыв...
Товар пришел хороший насос два ниппеля накачал все нормально еще не испытывал испытаю отпишусь.Иван
Came perfectly packed needle and pump included quality is normal
Everything is fine. thank you very much for the ball. Only the size of the ball for mini football, foot hall. For big football you need more Son gift should like
Продавцу спасибо всем доволен. Мяч, сумка, сетка к нему и насос с двумя иглами .
пришел за три недели. норм мяч. в комплекте сумма насос 2 иголки.
With Mint is not that with centipedes, visually everything is good, pump, two needles, grid, all this is there! How will you show yourself on wear look! I'll try to write it off!