Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good store
Mine came with a 3cm sewing issue between the internal compartments. Less than 40cm. 38cm wide 15.6" laptop barely fits in it, it is piercing the edges. Strange clamp, but seems strong. Bag needs some stiffening or stuffing, otherwise keeps no shape. Came in 30 days.
The bag is great. Material leather. There is a smell, but over time I think it will fade. Made qualitatively, in the sock I think the flight will be normal. Recommend
The quality of the bag is very good. basically really made of genuine leather. The bag is roomy, many different compartments and pockets. of eco-leather, the holder of the handles and the middle of the base of the bag are made (the photo is indicated by the arrow). The smell is normal, smells like skin, and does not stink at all, as the author writes in the previous review. On the balcony you do not need to bear it! Delivery 13 days! I recommend the goods and the store!
Lovely, really 100% of genuine leather men's bag! Lots of compartments! Roomy! Comfortable! Quality is excellent! Our manager, the young man is delighted!
The parcel arrived in Rostov region in 14 days. Delivery-courier to the house. Large black men's briefcase. Marriage is no, the smell is tolerant. There was a little stinging thread, but not critical about the naturalness of the skin-it's hard to say... Probe applied-natural. The connector of the handles is clearly from "Zama". Bought on a good stock with a coupon for sale for 2701 rubles.
The bag is good. Laptop 15.6 fit perfectly. There is no smell, it looks good. My husband liked it. Recommend
To nnovgorod reached the bag in the specified time, the bag is normal, the skin is soft, the departments are many, very roomy.
The bag arrived in 3 days. Liked, strong, smells like skin.