Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size L is fain, normally I wear S, but I wanted to look like it oversize. Shipping was 6 weeks. Material is very synthetic (I don't mind it) but I am only afraid that it will not last long without lints. Well, I will see.
A good dress-jacket, the material is more like synthetics, inside a dark fleece.
The dress is warm, the base is a bike. Convenient. Shipping fast. On my parameters 104-92-102 and my height 158 took the size XXL. The sleeves are long. Everything came up. Freely. Recommend.
From the moment of order to St. Petersburg 20 days. Corresponds to the description, size, quality and appearance. Sewn neatly and the fabric is pleasant. The village is free on the parameters-height 160 cm, the volume of the chest is 98 cm and the volume of the hips is 103 cm. Thank you!
Sweatshirt material very soft and warm. Size S for 1m60 52 kgs. Picture taken with a jeans but works perfectly with tights I love thank you
A good dress-sweater, though solid synthetics, stitched well.
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On the parameters: height 164, OG 95, OT 80, OB 95 size XL, I can not say that it's small, but if you want a little dress, it's better to take XXL, and so more an elongated blouse-tunic, in the form, does not constrain. But I 'd like to be more free. Quality is nice. Today at-18 ° passed in this "dress" with a down jacket to work (30-40min), stubborn, warm. In general, I do not regret anything. Seller Thank you!
A warm and cute winter elongated sweatshirt for every day. With warm leggings in winter the most it.
Thank you to the store, all is well, the sizes have approached, and also the elastic band for hair has put!!
Nice
Oh, great. Very happy. Warm up. I ordered an L wear a 40 pants and a 95 chest
Thank you so much! All as in the picture I ordered s for 42 size, the size approached perfectly! Delivery was fast!
The quality of the dress is not bad. The color is lighter than wine, but also not bad. The photo slightly lighter turned out. XL-suitable for 50- 52 size. About 104, OG 104 for height 163 just above the knees. Delivery to Moscow is very fast, about 2 weeks. Thank you.
Thin, but with fleece. Size m just on og 88 and OT 97. Perhaps, to sit as in the photo, you need to take on a larger size. Quite long, you can both with leggings, and with pantyhose.