Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great watch, I love the price and the look.
Very excited! The product is exactly as on the site. Quality finishes. I didn't expect it to come so fast - 1 month from the order. I recommend the product and the store!
The watch is excellent, everything works. The strap at the time, with such a long time you do not pass, in general everything has arranged.
It's a lovely watch, quality and great price
Excellent clock, as in the description. The courier delivered to the apartment. Delivery took 2 days in Moscow I recommend. But the strap needs to be done less, very large.
The clock is very nice. Weight for men functionality 100% beautiful colors just for the price, well packed, cute shipping box. Recomedasisimo, fast shipping to Colombia 20 days
Very cute, running at 100%, super well packing, bracelet and steel box. Very good clock, timing and perfect date.
The goods were not tracked (but came very quickly, the watch is super))) at first glance it seems that heavy, but to whom as) I really like
Beautiful product arrived in good condition and fast. Congratulations to the stores. Very happy.
The product corresponds to the description, checked and in the water, the sold well, sent promptly, from Moscow to zarinsk came in a week, although tracking shows that they have not yet left Moscow. The goods are satisfied with the heavy, how many right-hand pass is not known. Prodova recommend
merci
Very good
Guvenilir magaza fast gonderi saat guzel
Delivery very long was hours of norms for its price
Awesome watch! All needles work, I arrive in perfect condition and with a phenomenal presentation, the clock is heavy, solid, good size for a man. He brought the tool so he could disarm the mesh. The store sent a gift by the Watch, a black bracelet. No words, boys, buy it worth it!
The goods are satisfied with the second time I order from the producer and everything is fine quickly and qualitatively. Advise
Like the quality of product, hope is quality lasts quite lol.
Well the design and ergonomics and formidable, good quality The product arrived quickly well packaged, thank you!