Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jacket is przepiękna, identical as the pictures in the listing, I wear S, wzięłam S and is OK zamówiłam 11.11, future 25.11 Courier. Recommend, cieplutka!
Good sheepskin coat, at 44 size took M, because I did not want an oversize. The size approached perfectly, only the sleeves are obtained without a gate. But it's not critical. Left
The goods and store is good. Ordered 11.11, sending from China on the same day, received in 2 weeks. At 46-48 size L came just right. There are no complaints about quality. Immediately after unpacking, the fur poured, but vacuum cleaner and became good. There were no smells. The seller is sociable and always in touch.
Very soft and warm ! The only problem : the fur is falling down
Quality is super. Size L ordered for mom
Cool jacket, Thank You Girl for your feedback detailed. Of course it's not Stradivarus. OG 95 and OB 101 ordered in size m and all excellent village. Passed by Velcro and still fur still goes down
I love it too much it's great. And cheap knowing that in store like Zara it costs more than double. I recommend it.
The jacket is soft and warm and very heavy as in the photo very good quality
Super
The purchase is very satisfied. Sewing neat, threads do not stick out, fur quality. On my 96-78-98 took L. I just sat down, I can not wear a thick sweater, therefore, if you want to wear something thicker or oversize, then take a larger size. I did not communicate with the store, I was focused on reviews. The speed of delivery was pleasantly surprised))). Ordered on November 11, sent the same day, and 27.11 I already took the parcel not new mail. Thank you❤· To the seller for a wonderful product and super fast delivery.
The jacket is beautiful! same as described and really good quality. exactly the same as the one in Zara. super warm and comfy. I love it, great purchase.
I really liked the double. Not disappointed. Warm, although artificial. She took on a larger size, and wanted to look like an oversize.
Article according to the description, normally I do M jacket but I took the and I'm not disappointed at all it is perfect. Heats very very well I really recommend it, we are easily at ease with it's nickel. I do not need much underneath to be warmer and it is his that is hyyyyyper well. Take a size above to be more comfortable.
bonito
My wife was engraved.
Amazing jacket!!!! very very beautiful, warm, lined with fur everywhere on the inside! took about a month to come to France. highly recommend!!