Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sweater Super!!! Elegant, comfortable, looks very representative. I'm buying a second different color. I'm happy with the purchase. Seller recommend.
The sweater waited a long time, even opened a dispute, but he came. The package came damaged, but everything is whole. The quality of the sweater I really liked, but the collar is sewn badly, it can be seen that the machine loops. Expected quality better for 18 $. Son (15 years old, height 170) I liked the jacket, not tight and growth corresponds, but the collar is very loose.
Fire approached, height 178 , 89 kg
The quality of the sweater is good. But the sizes as always size. And the fact that the imitation of the shirt is sewn. If I didn't buy it in advance. I do not like shirts very much. In addition, individual spare parts sewn to the sweater. For delivery, the quality of the sweater itself (not counting not cut from the inside of the thread) and put my estimate. Only when choosing the size, think about what you need.
This sweater is nice and thick! I love the texture, too. (Not itchy) It’s a small slim fit and Id recommend you to get XL if you usually wear medium and XXL if you’ usually wear large. Chinese Size Satandard is small。Those sizes would still be a slim fit for you. it is very good for business situation!
Fit perfectly! The jumper is beautiful, the quality is good.
Very nice. Conform to the picture. Thank you.
This is the best quality sweater I ever bought, and my husband looks very beautiful in it. Collar-collar shirt, very suitable for business selection. Sweaters are beautifully sewn and thick, withstand frosts up to minus 10 degrees in Russia. My husband said he needs to buy a different color. Thank the store for help in choosing the correct size, suitable 175 cm 80 kg, XXL
This sweater is nice and thick! I love the texture, too. (Not itchy) It’s a Regular fit and Id recommend you to get L if you usually wear medium and XXL if you’ usually wear XL. Those sizes would still be suitbale fit for you. Great Material, I love it!
Very well this sweater
Thank you to the store, I recommend! Sweater liked, the quality of the material is good, it's nice to wear is not pricked. 175cm 75 kg size approached my XL, but you can take more. Took from this seller another model a year ago, left in it all autumn, winter and the beginning of spring, no complaints, as soon as it becomes cool to put on again and will alternate with this.