Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent bag, the shade almost coincides with the backpack, but not critical. The quality is good, however, one jamb was found, see photo.
Excellent first-aid kit, fit everything you need, even more. Delivery fast
All cool Thank you store
The pouch is sewn qualitatively, large, roomy. Parcel to Stavropol reached 15 days. I picked up a pouch for the color of "Olive" on the backpack "Mil-Tec", the pouch turned out to be lighter. In the photo, a backpack for 36 liters, you can estimate the size and color of the bag on the background of the backpack. In general, the purchase is satisfied. I'll take another one.
Excellent item, capacious, good cordura
The pouch is excellent, the capacity is good a lot of things will fit. The quality of tailoring is good the material is durable. You can take it.
Very spacious bag with several compartments. It also has several ways of subjecting other elements. It comes with velcros.
Super quality! Very fast delivery, I ordered it on November, 12. Jt was received November, 25. I recommend it.
Excellent medichka!! Fast and high quality!! Recommend!
Great product! High quality thanks you all guys! Very very recommended!
It really surprised me. Very good quality. Higher than I expected. Excellent. I'll probably buy different ones.
Complies with the description. Received in 12 days.
great bag fits nicely on to my bigger bag
Recently, I was used to the good quality of Chinese goods, here are the curves of seams and sticking threads. The track was tracked, it came to some not clear, very not conveniently located point of issue DPD.
Order from 14.11.2020 received 03.12.2020. Everything is delivered intact, as in the photo. Perhaps I will complement the feedback on the results of use. I did not have to communicate with the store. Shop recommend.
Mega excellent first aid kit, very high quality made. I highly recommend to buy!