Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked them. They seem very good quality. They're for giving away and they look great. The pictures look more pink but are red, red, a very nice color
I love them! Very nice very comfortable the size is perfect according to size tabel and exactly how the photo arrived fast I'll order more
Very happy with my order identical to the description and especially very fast delivery I recommend
Delivered in 10 days, quite exceptional .... Very correct quality given the price. To see at wear. Super store
Crosses cool
Perfect. I arrive in 8 days.
Posilka came shvidko (3 types). All reception, light and seasonal. Чоловік zadoveniy! On Yogo 44 rosemir, I was jamming 45, and I was wondering, all the good stuff went.
Fast and well packaged shipping, size well as European and are nice and comfortable
I 've already tried running another pair in red and I think they're doing great. They also include a small detail that is very cool. A wooden heart. Thank you.
The shoes ordered, they are very nice and arrived in 7 days I only have one but they are very fair to me feet, my daughter will use them.
I received sneakers for a week and a half in the Samara region. Light, very cute design. Liked, strength is appreciated in the summer.
Very nice and very well packed so they don't get wrinkled. Very comfortable. Maybe the only catch is they're a little (very little) bigger than my size, I ordered a 42 and it looks like a 42,5 or 43, but it doesn't bother me at all.
Fair size
They're comfortable the sole doesn't suit me much, but for that price, they're too good. To go for a perfect walk.
Very pretty)))
Easy, summer croses, it's better not to walk in the rain, me norms, for such money, I do not know how much it will be enough, well, fitness will fit)))
Sneakers are excellent, take on Size larger, there is a small smell of rubber, soft, light, comfortable, came quickly, received at the point of issue. Shop and store recommend. Packed in a navel.
All on time, even earlier for 3 days. I'm happy with the purchase. I recommend the store.