Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, fast and high quality.
The quality is very good. Fully correspond to the description. Recommend!!
Recibido en 11 días. Embalaje correcto y limpio. Las zapatillas, como siempre, de una calidad excelente por un precio coherente. Traen un juego de cordones adicionales y de regalo un par de calcetines. Gracias Seller.
Отлично
Дошло недели за 2 до Омска. За цену ниже 900 рублей отлично! Лёгкие, пружинят, нежаркие. Очень понравились. Следы клея не разглядывал - меня устраивает. В подарок комплект шнурков и пару носков маленького размера. Отдал детям.
Very simple and light slippers. With a good discount, you can safely take
Быстрая отправка и доставка. Размеры соответствуют, качество самих кроссовок очень даже хорошее. Удобные, мягкие. В общем, за эту цену топ. Рекомендую!
Хорошие лёгкие, летние, кроссовки, в подарок продавец положил носочки. Заказывал 11размер на стопу 28см подошли идеально. Меньше были бы малы.
Delivery three weeks by new mail (Rivne, Ukraine). Thanks for the gifts. The store and I recommend it.
Хорошие кроссы. Подошли отлично. Продавец в подарок положил носки и шнурки.Спасибо.Беру в этом магазине кроссы не первый раз.
Well, what can I say about shoes .... sneakers are light, the smell is present, but not strong, not intrusive. The smell of new shoes. Now I feel it. I expected sneakers straight sneakers, and they all tricked like slips, but the leg is comfortable and easy. Color does not match. In the photo of the store they are rather heavenly color, and in real life pure white. On the sides are plastic inserts. The delivery though was accelerated, but came as usual in a month. Well, I'll wear it, of course, but do not expect that it's sneakers. I wouldn't call them that. The seller did well to send quickly and communicate willingly.
I bought a 40 and I see it a little fair for the rest, good quality, moderately fast shipping and free socks