Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packed well, the parcel did not serve, but came quickly.
I recommend.
It came to Ukraine quickly, everything corresponds to the description, I recommend the store;)
I bought it as a gift. My sister really liked it, charging well holds, says, this is the only thing that now saves her, because the phone is very quickly discharged. The only negative, it quickly scratched.
Came well packed, even charged. I haven't tried it yet. Track not tracked
Still not tested on other phones, but can give 3 loads on iPhone X
Ordered 23.11, took 5.12. Delivery fast to new mail, charged for 80%. Small damage packaging but inside all whole like
It looks clear. For 5 $, the fire came in a bag with one layer of navel. The screen is dim, in summer the visibility will be 0. I would call the color Pearl. Plastic rough not gloss, odorless Delivery "New Mail" 25 days
A terrible salesman. Bad goods. Five stars put in order to see this review others and did not order. The bank does not charge up to 100% percent for three days on charging a maximum of 91 percent. Opened the dispute Alik on the store's side but it is clear, Alik has long been so position himself, why did he need the buyers of the BABOK cut off the order and good. A similar problem is described by many in the reviews with one star.
Received the goods, packaging norms. Charge shows 79%. It's OK for now. On operation I will unsign
I order the second one. I bought myself a white one-this husband under the Christmas tree. Came charged at 82%. The protective film did not fit perfectly, but given that it is распродажа-30%, then there is no problem. The main thing is that it works well. The order took 3 weeks to Kiev.
Delivery sdek-fast. I order the second time, the first-myself, the second-as a gift. Works properly, enough for several charges of the Nokia 4.2 phone.. Compact, convenient, simple, but interesting believe bank. Advise.
Excellent power bank, not big, light, quickly charges. Delivery also pleased, about three weeks, in Ukraine with a new mail. Thank you.
Recommend
Ordered on November 27 came on December 4, very quickly, I advise the store