Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Moscow about 2 weeks. Finished without damage. Packed on conscience, so that barely unpacked :) the tackle is light. The tip is very thin, it causes fears, some land probably will not stand, but for catching small things from the shore, it's the most .. The store put two silicone lures in a bonus. Handle hollow, you can store small accessories.
Excellent.
The fishing rod is good. She's a prick. The salesman on the envelope written the envy of the reception, and bringing the goods to the market, paying 20 €.
It's very fast. I have not tried it yet, but everything is
Packaging method of selling at altitude, as a gift sent two selicon, wood good quality folded short in sneeze of good quality, all whole recommend
The fishing rod came quickly, the packing at altitude, lay in an inflated air protective bag, during transportation was not damaged, not broken. I ordered a fishing rod 5.4 m long as a gift to dad. The fishing rod met his expectations: made neatly and qualitatively, without foreign smell, long, thin, lightweight and durable, packed in a protective case. Bright, red. The length of the fishing rod in the folded form is 79 cm. As a gift to order, the store put two silicone fish-lures, small things, but nice. It's a pity that the season is over, in the case we will check the fishing rod only in the summer, fishing.
The goods came within 2 months .. Long enough .. Packed well .. Came in general form .. Quality is normal .. As a gift two fish .. Thanks store .. Let's check on the fishing case. Producer recommend ..
Fast Delivery There's good product use ....
Days or so shipping takes Commodity nicer jog with children and having only made ㅋ
Fishing rod in appearance is durable, everything corresponds to the description. As a gift put a couple of presses and spare the last two knees. Thank you!
It's all right, lyugenkaya.
didn't expect it is very thin. i haven't tried using it , to test the durability.
Everything corresponds to the description, as a gift two vibrating tails.
Thanks, got u pretty Fast. one but .. in a rod with a stretch of 5 meters, not as stated 5,4.
Shipping fast receive items, then ur raft sharp/very well, thanks
Cool
Excellent, well knits, ordered a second 540 cm, the first one for 630 cm, really liked, easy not hard, kilo karasay took. I recommend to buy. Thank you to the store for fast delivery!