Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool sneakers, funny design, cute, 2 pp more took and just. The sole is solid, soft, rubber, without smells, not that rag in the store. 5 Star
Excellent slippers at 37 came up perfectly
Slippers are very soft. No smell. Nice sneakers. Thanks to the store)))
Very cute, comfortable and good quality. I am very satisfied. It was worth waiting 3 weeks.
Good qualitty. Size OK
Slippers are super, but small size, ordered 38-39, and came to 37, on the sole it is written 38-39, so look carefully, and so they are very cool, and ordered on November 11 came before Izhevsk on December 3
The cushion cover is as it looks and is described, the only paste is the fabric and it is not very pleasant to the touch or to pose the face on he. But as for the drawing, it's very beautiful and original. I ordered several cases with different animals and they look great on the lounge sofa. He arrived within the deadline.
Comfortabl!!!!
Good, soft, size 38 came up perfectly
A little bit tight but sweet
Very beautiful, soft and vomode
Based on past mistakes, slippers on 36 Russian took 38-39 sat perfectly. If you take the size in size malomerka. quality is excellent
Slippers are very soft and comfortable. I'm happy with my choice. With delivery of problems was not. Everything is clear and fast. Thank you store!
Excellent, it came super fast, I loved them
Fast delivery, arrived after 18 days, good and comfortable shoes, my size 39, I took 40-41and it still a little bit small. Very nice shoes just like the picture
Delivery 3 weeks. Slippers are good, pleasant, soft. At 23.5 on the foot, I wear 37.5-38, I ordered on reviews 38-39. Butt, I recommend a larger size.
Magnifique
I recommend the store. Slippers came quickly. Comfortable and comfortable, as well as really simpot. At 38 size, took 38-39 came up perfectly.