Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine
It's been 12 days. Tracked. New Mail to Ukraine. My wife changed my head 57.5. The cap is straight back to back. If the head more then would advise a larger size. The quality is super and to the touch and visually. I'm not a special Tanner, but very, very similar to the skin. There is a smell, but not nasty, the smell of a new thing. Satisfied. Advise.
Seller well done, sent very quickly, Kepi cool, smells like skin, the packaging was filled with air and kepi was immaculate! Recommend! We will still order from this store!
The head is large 60 cm, took XL straight down on the head even seems a little more, the cap is leather, looks good, the only thing you can see is that the visor on the buttons
OK, go, leather cap.
Nice cap. Leather and in size. Delivery is fine. The cap comes in an air bag.
Okay
Thank you. It reached the Moscow region in 2 weeks. Great cap.
Delivery to Khabarovsk one month. The cap has a leather top (checked by a lighter), inside the pile, but the visor does not burn-it was afraid to check (the skin does not smell) In general, the hat is not bad, it fit in size. The choice is for the buyer. Thank you
Cool cap, exactly what I wanted. Leather-either natural or leatherette of the highest quality. Smells like genuine leather. I was worried that there would be no valves for the ears, but no, on this model there is. The size corresponds to the claimed. Anyway, I'm happy.
The order took a month. Track tracked. Kepik of excellent quality, factory. Quite heavy, the lining is dense. A solid capar! I thought it would be easy, for a warmer time of the year))) it's so all right))) she took her husband to a leather coat. For the autumn cool will go. Recommend. I sit her, I sit with my hands, we like not a lot of hooliganism in the image. And it is for excellent))). Well, it's fixed! Size as poured: OKR. Golov 58.
Very good leather cap. The size corresponds, at 60 R. Heads fit perfectly. Packed in an air bag, on the road preserved perfectly. Thank you to the store for the good work.
Goods Shol month, cap really leather true leather taxibe quality and smells strong, size is the same, inside there is a cover on the ears.
Very good store, we had a little problem and you fixed it for me