Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super
Good size and practical
Delivery is very fast, only 10 days, quality is good, as will be worn off later
Good quality, fast delivery!!!! Special thanks to the store for the gift!!!!
I liked the bag, a little more than expected, but the quality at the height, the strap is long. Delivery is fast enough. The store Thank you very much.
Amazing! Even during this pandemia, delivery super fast! Thank the store to have sent the bag immediately after payment confirmation. Also thank you for being very attentive to answer my questions on chat. I was (literally) since last year trying to buy this bag, glad that finally achieved. Purchase it. Recommend this seller and recommend this item is identical to the photo.
The bag is very beautiful, the canvas is extremely tough and firm, all well tailored, loved the purchase!! Arrived in 4 months due to postal delay by coronavirus but very worth the wait!
В Ростов-на-Дону посылка дошла за 22 дня. Сумку покупала сыну, ему нравится. Сумка сшита хорошо. Посмотрим как будет в носке)
Arrived the order on time, the quality is excellent. The stitch is even without sticking threads, belts made of genuine leather, inside the same zipper and lining without any rustles. The fabric of the bag is dense, I think it will be difficult to break it (it can be suitable for hiking aggressive operation will withstand). Recommend
Purchase is very satisfied! The store sent everything quickly, and after nine days the bag came. The departure was tracked throughout the journey. The bag is very roomy, inside two compartments and a pocket. Outside two pockets on the sides, two in front and one (not very large, but the passport and/or student will fit) behind. Easily fits A4 format and half-liter bottle. The buttons are perfectly fixed, you really need to pull to open the pocket. Especially pleases the fixation of belts due to tight leather inserts, not velcro or buttons. I definitely recommend the seller!
Good big bag
Quality at the level. The bag is roomy.
Great bag!