Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The deer is beautiful, I like❄& Middot;
The deer is beautiful, but came with one horn.
Everything has come, the quality is excellent. Seller advise
The deer is pretty cute. Description Matches. Quality is average. The horns were slightly damaged during transportation. Not critical, I will not shoot a star. Delivery to Pskov was relatively fast, 3 weeks. I recommend the store.
Very beautiful deer, ordered as a toy on a Christmas tree. Even 15 cm was large, but it's not critical. From below leaves the fur, but you can glue it.
Very beautiful deer. Took as a gift for her daughter. Very pleasant to the touch. Thank you! Came in for 3 weeks. Tracked.
Product complies with the description. Deer are cute. Nice and meticulous workmanship. Shipment dotarła to Poland in 13 days of order. Recommend 100%
Very cute and the size is big
Beautiful, the quality arranged, nothing on the way did not break, it was packed in popirka, delivery three weeks. Will stand under the Christmas tree)
Got the parcel. Sent fast .. And the parcel went 2 weeks. Came in one package with another product, completed in one package several parcels. Track was tracked to the house. I really liked the deer, so cool. Thank you very much to the store, and for speed. I recommend, the goods and the seller.
Very adorable. Thank you.
The deer is good, it's not bad. One "but" ordered 25 cm, and in fact 23-24 cm with horns. But not a problem, the figure really liked. Packed beautifully. Came, however, just in the package, was not torn. The miracle as it did not break all, one horn has cattle, but not significant. Seller recommend. The order arrived in 6 days.
Deer is just super!!! Thank you so much! Recommend.
I ordered 3 PCs, one toy was broken already in the package. at first glance, a broken toy was packed and sent