Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slates are good, the material is soft, light, on a wide leg. My size is 39, I ordered 42-43. It's good that I ordered such a size, I do not like it when in the butt or fingers with a heel hang. The leg is just in the recess. Thanks store
Slates as in the photo, came on time, tracked, packed well, with a label, size butt, recommend
Cool sneakers, with the smell of the truth, I hope to weathered
perfect
He faced Me, suoer super recommended equal to the image too soft my son was happy.
They hang rubber. Malomeryat, you need to take a larger size. Color as in the photo. The sole is not slippery. The colors are bright. They look presentable.
Hi there) excellent slippers, fully correspond to the description. Cool Stick to the floor, no slip) on the Russian 37 size the specified Chinese size 36-37 went well. Color as in the picture. Thank you store!
The description is good, they're comfortable, came with nice gift tines, the bag was opened in the course of arrival, in the review they broke the bags.
Great quality! Has a little smell. Add one size to your usual to get it fit perfectly.
Convenient. Look good. I hope they will last a long time.
Really liked, soft, 41 Russian came up perfectly. Up to Samara 2 weeks, just super. :))))))
Very good service and the product feels good quality and are very soft, I arrive very fast, prior to what the application indicated
Excellent slippers were smell but after a few days weathered
Slippers are pleasant, comfortable, but a little more, because I took on the size more on the advice in the comments (although the size can be smaller and would not fit, no one knows). To Russia arrived quickly, but lost for a month by mail of Russia
Wonderful slippers. I order not the first time. At 37R. I take 38-39. I recommend it to everyone. Thank you store.
Soft, comfortable. The size is just perfect, the store sent everything during. Come fast.
Fit perfectly, soft non-slip! Super.
I ordered 3, it came 30. Packed well. sooo cool sneakers, soft, comfortable. The size approached perfectly
Super sneakers, I ordered my son in the pool.