Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice stuff. The underwear is super! The village is excellent! On the parameters 90 × 79 × 92
Very high quality cotton set. I'm just in love with him! Ordered in 2 colors: white and beige. On the parameters 88/67/97 size L is ideal. Elastic panties slightly press, but it's because it's dense. Top well supports the chest. The kit is visible under tight clothes, but this could be guessed by looking at the photo of the store. In general, an excellent and comfortable option for autumn/winter or for home. I'm thinking about ordering other colors.
Very convenient
The goods came during (one and a half months) from the store after the order specified the details, whether I ordered the size correctly (I received the answer :)) to the touch is pleasant, the panties are like HM, it is written that Cotton, the village is good. We need to see what's going to look like under the clothes. Panties, of course, not thong and not Brazilian, but also hood. Size S ideally sat on the following parameters: chest 76 Waist 59 Belly 72 Buttocks 87
Weight 58, height 171, chest girth 88, waist circumference 75, hip circumference 91
Quality is super! I take the second such kit, the body is very pleasant. To Moscow, delivery is 3 weeks. As a gift put a mask))) thanks to the store! On ROS. 42 size m sits well.
Scary was to order underwear, but I'm not disappointed, it came perfectly, the quality is super, bought for 712₽, the price for this kit is very low. I doubted about the panties, asked the store to put the size L, quickly and kindly replied, everything came as agreed, sent quickly and as a gift received an openwork mask, very cute) my parameters are 83/60/94.
Everything is fine, but I would like the straps to be adjusted in length
The goods are amazing. First material: it is cotton. Secondly, it is very beautiful color. Just like in the description. Stitches are even. Very high quality. Ordered 11.11 came 1.12. The store quickly sent the goods. Track tracked. I picked up the size grid of the seller-everything coincided. Definitely recommend!
Cool color, like khaki without a green component, the size is not small, just not less than the Russian 44. Convenient kit. The seams are quite dense, but they do not feel on the body, the recess on the bra will be visible through tight clothes, but on the chest looks good. The store is super, as a gift put a lace masochka
very good quality
I liked the kit. Cloth is dense. it is not clear why it is written push-up, there is nothing like it in it. Also, the top will not fit on the widely supplied chest.
In general, the kit is not bad, but they confuse the seams in front, it does not look aesthetic. On the girth of the chest 85 size m approached, on the girth of the hips 94 panties were butt, a little tight I would take the size L. Colors are beautiful. Delivery was fast, within two weeks the order came.
Very cool kit. Height 175, linen usual 75b and bottom M, size 44-46-l sat perfectly. Tight. Smooth. Pleasant to the body. The color is beautiful very much. As a gift mask) Thank you! Perfect seams. No smell.