Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect
All right. Sandals comfortable, see how to be sprawować summer.
Look top quality Arrival within 3 weeks
Very nice and good quality in view, the rear strap allows you to adjust it in case there are a little large
I received the parcel for a month and a half. Looks like nothing, cool, the skin is soft, light. Let's see. I recommend the producer!
The parcel was put in Ukraine for almost a month. Track was tracked to the Post Office. Packed securely. Sandals of excellent quality, correspond to a dimensional grid, do not malomerit. Very light and comfortable. Can be used as tracking. To store and store thank you. Recommend.
The quality is acceptable, the quality is not bad, the smell is hopefully weathered by spring. At a size of 44 ordered 10,5 and did not lose, just right! Good store *****
Nice shoes i love it, but dilivery time is too long. It take 2 months until I received phoduct.
Soft, wide, comfortable. Only issue is an inner transverse grooving, that irritates me during the walk. But maybe maybe I'll get used to it. Thank to the store
Very nice product..foto is real !! 2month to Romania..I recomand this store!!!
Great sandals! 9,5 on the Russian 42-43 perfectly fit, behind the Velcro adjusts.
To perfect shipping very fast and the item very well packed thanks To and excellent store.
Slippers are normal until they fall apart but the size was sent completely not the one that ordered. Instead of 26.5 centimeters came one 29 cm. Another 29.5 cm.
Быстрая доставка ,точно на 41 р ,понравились, удобные ,добротные ,как в носке покажут себя видно будет ,может отзыв ещё скину
Сандали получил через 5ть недель в Республике Казахстан г.Алматы. При выборе размера обратился к продавцу, помог выбрать размер. На мой 44 посоветовал выбрать 11,5 или 28см, 46. Подошли идеально. Сандали пошиты отлично. Кожа натуральная. Очень удобные. Данный Товар и Продавца Рекомендую.
Pretty much accurate. I like the stuff, its leather. for others reference i have shared marking besides the shoe.
good..^^*