Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent! I did not expect this even after all the good reviews. God, store china)))
Super trench!!! Shipping fast. And a small present (hair rubber), very nice.
Excellent quality trench! Even lapel behind sewn, do not forget to sew))) with tags and labels, all as it should. I'm tall and thin, height 175, worried about the length of the sleeves, so I ordered L, with sleeves all the norms, in the volume of a good oversize under the hoodie or sweater. Cool! And with sneakers and with heels
Trench is even better than I expected! The fabric is paid jeans, very well and neatly everything is sewn. On the height of 168 cm, og 85 took the size L, I wanted, to sit freely and that there was an opportunity under the bottom to throw a suit on fleece.
Everything was cool only a month with delivery plus to Kazan
I really liked it, I recommend it!
Nice trench coat. Super fast delivery, in Voronezh for a week the parcel arrived. On p.42-s came up. Recommend.
Great trend! in 10 days it was with me! thank you very much to the store and prosperity!
Very high quality trench and super fast delivery. My parameters: 161, OG 88, OT 66 about 93.
All corresponds to the description size 42-44 came m, the threads do not stick out. Thank you store, very fast delivery.
Trench oooochen cool! It's love... I got into it under the rain, the trench is wet, I remained dry. The seams are stitched smoothly, the fabric is very dense, beautiful color, looks expensive. I did not communicate with the store, but I highly recommend
Wonderful cloak, stylish and looks expensive rich... With the store did not communicate there was no need, because. Sent immediately after payment and notification came on all the charges of delivery, which was quite fast. I recommend both the seller and the cloak
On height 164 length is ideal
I hit the size a perfect M miro 1,68. Good value very possible price I like it because it has lining and is something warmer than any other trench. The one punch is that in one of the pockets it didn't come with the buttons and in the other if. Otherwise I love very taxable
Super trench!! I ordered M for size 42-44, a little too big and long with an increase of 160 cm, but it's not scary, it still looks otpadno!! Pretty thick fabric, don't know warm on late autumn or not, I have not yet gone outside in it, but as I walk, I will add a review. Came for weeks two to St. Petersburg, but took much later because of problems with our mail... In general, take-you will not regret))
Steep, tight Tench
Quality is good, very dense fabric, on its size S, reading reviews, took M, I had to suture, it turned out to be large, but the sleeves are short for growth of 170, so in the size of S would be even shorter... looks trench coat cool, the only moment-very crumpled fabric.
I ordered the size M for parameters 89-66-96 height 169. Everything came perfectly. Very worried about the length of the sleeve. The length of the cloak itself is below the knee cm by 15-20. The fabric is very dense, the seams are all even almost without threads (it was in 2 places). The only one on the shoulder was 3 spots like ink. I bought for 2400 opened a dispute for 1000 (for dry cleaning) on AVOs will return or not. And I was very surprised when I confirmed the return. Girls, take the cloak he is super, and the store is very responsive, even if I'm jambs.
Very satisfied, it came quickly, ordered 14.11 came 27.11 quality is good
Trench class tight, not thin, but I came with a loop on the belt at different levels bought 11.11 went 11 days