Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Liked, the color corresponds to the claimed, the only thing that upset, if you apply to ordinary unlubricated lips, then it is worn well, if you pre-lubricate your lips with cream go Balsam go hygienic, and then apply this shine, then it's an ass, lips stick an infinite amount of time and it does not wash off. Delivery is unrealistically long, already did not expect, all the terms have come out
Ordered 12.10, received 04.12, already started to panic. The picture of course does not quite correctly transmit the color. But I liked what came. I smeared my hand, then barely rubbed my sponge with soap. On the hand, lipstick is not liple, I'll try it on my lips. First, as you apply, lipstick glitters, and after a while "matovet".
Lipstick came about 1.5 months before Yarik. Sold out quickly. According to the description exactly as in the picture, on the lips it does not glue lies smoothly, you can add a transparent shine to the shine. I recommend the producer.
Normal size and pleasant smell
Excellent lipstick matte
The shade is slightly darker than in the picture. But in general, norms. It does not freeze completely, leaves stickiness. But for its price is quite a footnote lipstick.
Good lipstick. Very happy. Long holds on the lips, the color is the same. To the Orenburg region. Went 3 weeks
Went for a long time, the color is beautiful but not as in the photo
In general, what can I say. Lipstick, like lipstick. The color is slightly darker in reality, but I even liked it more. It's KSTA's lipstick, pretty persistent. Does not feel on the lips. Generally not sticky, as written in the reviews. I was afraid that I would not come, because the parcel was not tracked, but all OK came for about a month!! I did not write to the store. BET 10/10. For its price is generally Super!
Lipstick is good, matte, very resistant. The color is darker than in the picture. Thank you store.
Wonderful color, what I wanted. well packed. thank you
Lipstick is excellent, matte, as the store promises, water-resistant (checked, just do not soak). Lipstick good color, only pity that more pink, not beige, the color is slightly different from the declared seller, and so everything is super. Thank you to the seller for the excellent product and fast delivery.
The parcel went a little more than a month, did not track. all the whole. Smells nice. I'm happy on my hand does not wash
The color does not match the picture.
Quality is so-so. Sticky, after eating, not even fat, it's not in the middle. The color is beautiful.
Beautiful shine. The smell is normal, the quality is super, in the photo the shine is applied three hours ago, straight very pleased with the quality and packing (thanks a lot
Sticky and resistant. In another color I wrote a more detailed review.
Beautiful colour and excellent quality
I ordered 08.10.2020. Took from mail 16.11 2020. Excellent lipstick, barely erased from the hand Colors 08 and 01. I will still order
The order was 3 months old, well packed, the lipstick is not washed, the orders are satisfied