Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The baby is happy. Size according to size table. On a strong minus do not think will not work. And on our-5...-8 most that. Packed well, did not crumble.
Boots at first sight are very decent, top-suede, inside is artificial fur, Velcro fastener, instead of laces, rubber bands. Were packed very well, in the inflatable mattress, inside the shoes of the typo inflatable ball! That's why nothing's broken! You can see in the photo! Recommend
Received Today, we would have such a worth 5000r. Very high quality, the sole is super!!! Thank you!!!! Later add a review as will be worn.
Already go 2 pairs excellent gift for mom and me
The size is really necessary to take on our 43 Chinese 46. On water resistance it is better not to check, and so the quality is very good. They look very decent.
Crosses are cool. Immediately I say not leather and not suede all art. But sewn perfectly. My 43 or 42 in sneakers is written 46. Chinese 12
Boots are comfortable, look quality, size as in the table. I do not think that winter, no-5 Max-10 with a warm socks. Tomorrow we will check as once-10
At 42 is ideal
Sneakers to Moscow came for three weeks. The quality at first glance is normal. They came in size more by 2 cm than I expected, although I used the size table of this store. In principle, not critical, you can wear it. The main thing that is not less))). I recommend the store and the goods, but with the size be more careful.
The goods came up to 30 days, to the city of Astana. Corresponds to the description. Ordered on the foot length 27,5 cm size 12-length on the table 28 cm came up perfectly, you can even with a warm toe. The sole of the shoes is not sewn, in principle it is not critical, the fur is artificial. Probably to minus 18 degrees Celsius can be worn. I did not communicate with the store. I put five stars for prompt delivery and the track is tracked on Ali all the way. For such a price, normal shoes.
Thank you. Everything came safe and sound. Special thanks for the package. The parcel went in principle normally, given that we live on Chukotka. If it were not for magic delivery by mail of Russia, sneakers would have come for two weeks, and so almost two months. Sneakers are good, quality. The child is happy.
Got the shoes. Very warm, good quality. Neatly look at the legs .. I'm happy, thank you very much. Will order more
It came quickly, the size coincides, you can dress with a warm toe. packed reliably. thanks to the store!
Boots went for a month, ordinary Chinese shoes, soft sole
Excellent shoes up to minus 30 my son is very pleased. Thank you store.
They look super good. They feel very comfortable and very simple to put and remove. Great purchase, lack to check the waterproofing