Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On a wedge. Comfortable.
Ordered 08.10 in Kiev received 04.11 on "meestexpress", everything is whole, packed in a package, track tracked. Light, the quality is good, without defects, only a dent on the toe, apparently during transportation pressed, although the store invested packages with air to prevent, well, sometimes, I think with time to align. There is no smell, small size, I wear 41 size took 43, came up perfectly. I did not communicate with the seller. Shop recommend. Photo attached
towar zgodny z opisem. as described. i recommend the store. polecam.
As described, I have ordered them of all colors, they are comfortable, I recommend them. For a 40 Spanish I ordered a 42. It's taken a month to arrive.
Shvidko came to Ukraine. Approximately two types. Rosemir відповідає table. You can wear warm socks. Legend. Noti women are not on wet weather.
Very good. Light and comfortable.
All good. According to the description. Shoes light. Zamówiłam too big but failed me they are cast for family. Recommend.
I loved it, I'll buy again, I have a 40 in Spain and I bought a 42, I look perfect. It's taken 10 days to arrive. Thank you salesman.
very light, color a bit dull compared to photo
Exact and fast
Good ones. You can both on a narrow leg, and on a wide one. I have a narrow, gum sewn and class. Length 25,5 cm took 41. Just in time. Delivery month!
Sind OK etwas dünn der Stoff aber sehen gut aus
The goods could not even measure. Very little. Although on the sole, the size converges with the leg. looks externally very good.
Fast shipping. Thank you.
967 rubles taking into account delivery, the Red price of them is 250 - 300 rubles. And then on a bazarny day! Absolutely point oh! I think the price is very overstated for such laptey, naturally pure synthetics, but they are light, I took myself 42 size, at a foot of 25 cm, they turned out to be somewhat large, good at least not small and then okay, you can walk, big Lapti)) summer in them leg to mate, It's like wearing rubber boots in 25 degree heat, but in the evening it will be normal, in the autumn it should be good, unless from sputum to collapse. Time will show.
OK all. A little smell but it's not a problem. At 38 I ordered 39, probably in vain. A little bit more. But carefully all