Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sneakers are comfortable, well sit on the leg. Come quickly. At size 40 with a warm toe came up perfectly. As will be in the sock let's see. While very satisfied with the goods.
I arrive on time
The order took three weeks. In Ukraine, mist Express.
NE Ochen moshnie. No tyoplie
Took the 41st size at its 39-40. On a thick sock is free and convenient. Inside is an artificial fur, slightly crumpled. I hope it's temporary. On the leg sat well, neat, the sole looks thick. We'll check in the cold. The smell is very weak.
They arrived long before the deal, they are really warm, comfortable and very good quality, I recommend them!
Better than in the photo, the threads do not stick out, everything is well glued, everything is well packed, only with the size did not guess, on my 38 ordered 40, and 39 would be just right, I did not communicate with the store, but I recommend
Delivery shvidka. Rosemir was jammed in rosemir, all chitko. Friend is pre-war
same as picture. very fast delivery. 14 days.... I love it. very warm for winter
I love them. They're comfortable and warm.
Good quality. I picked up a number more than usual and got a big movie left, I recommend taking the usual one.
The order is satisfied, the delivery is fast, the quality is good. thanks to the store
Boots are excellent! Only the color is slightly different from the photo. Actually more crimson. Took 39 size, based on the reviews-sat perfectly. In Chelyabinsk region came in 20 days. I ordered my mother for 37 size (stop 24 cm), just have stock for a warm sock for a cold winter. Measure at its 38 (24,5 cm)-size in size, also convenient, but you can not wear a woolen sock. If you take for cold autumn and wear with a thin toe-then 38 size is ideal. The fur inside is soft, the sole is rubberized, with a good protector, will not slip exactly. Convenient Velcro fastener (for mom was important), do not need to tilt and lace. Made neatly, the glue does not stick out. Thank you to the store for the quality goods!
My size is 41,5, I 've ordered 42 fits perfectly, could be one Austrian bigger but I hope with thin socks wars I no bubbles
Boots are good. As in the photo, the size approached. delivery 20 days. thanks to the store.
Ordered 14.10.2020 received 02.11.2020... express Delivery. Compatible with description... For foot 25,5 cm ordered rozm. 41 are ideal, is spot warm sock... are Not nor too loose or too tight, comfortable and warm... Recommend salesman. Thank you. Zamówię again.
The goods came in three weeks. Everything is sewn qualitatively, there is no excess glue, sticking threads too. The shoes are really warm, but regarding the size it is better to take a pair of size more for a warm sock because that to the bottom of the shoe is somewhat narrow. The leg is wrapped comfortably, even if there is a deep snow, snow will not fall into the shoes. Product and store recommend.