Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the second pair I have purchased from this store, this pair is for my mum, love these boots, warm fur lining throughout, beautiful detail on the zip, nice and water proof, very comfortable. The seller shipped the item quickly and received very quickly, well packaged, seller recommend, thank you
Liked, warm. Size fits. Suitable for a wide leg. On a narrow leg you can dress without unfastening the lock. That's only the sole freeze in the frost and becomes slippery.
Good ones.
Came two weeks before Moscow. quality is good, took 9 to 37 size.
The 5th I'm a little big.
Took the size 26,5 came up to 39 ₽ pants can be refilled, comfortable
I really liked them. They're very comfortable and warm. What I liked most and what I wanted them for was for the rainy days and I 've to say they don't slip anything on the wet floor. I'm so happy with the boots. The only thing I see wrong is the zippers that cost a little to open and close, but I think it's also the place they're in. If they were on the opposite side they could open and close better. Ah! Agreed to order one or two extra sizes. I usually use the 39 and I 've ordered the 40 and I 've got justifications left, if you like it to get wider, I could have two more sizes.
Ordered 11.11.20, delivered to the Mail in Stary Oskol 03.12.20. The product corresponds to the description. With the store did not communicate, the size approached. Seller recommend. Bots for late autumn, up to-5. Not winter!!!!!! discount on coupon 200 rubles cost 826 rubles. Weightless, comfortable. How much time will show.
perfect! light to wear, warm, correct size, verry fast delivery to Croatia. recommend!
Like everything is well yet did not dress, in the frost it seems to slide later I will add. I did not communicate with the store.
Cool shoes. Light and warm. I ordered myself for a cottage. Very happy. And sent out quickly. The store Thank you very much. Advise. Everyone is happy.
The parcel came quickly, at 36 size took 37. Comfortable. As will be worn I will write later. thank you.
I order such shoes already again. The first were dark blue, and this store-dark gray, anthracite. Boots are light, comfortable, warm, with a rubber sole, non-slip. At its size 41, the length of the foot 26, took the size 26,5 /43/. My legs are full, with a bone, problematic. But there are no problems with wearing shoes. Put on and fastened easily. The order came to Kazan for 2 weeks, very quickly. Packed neatly. Score 5 stars. Thank you seller, wish good luck in business. I recommend both the goods and the seller.
Ordered 11.11 came 3.12. Shoes are not bad, but I will not say that super warm. But in cool weather will go. A little pompous came in. On my size 38, the length of the foot 24,5 wrote out 9,5. I'm free, but with a good warm thick toe just right, so I did not regret that I took it with a margin. Seller recommend
Good, practical boots, made neatly, the threads do not stick out anywhere, there is no smell. Suitable for a wide leg, very light.