Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order I received it very early than expected, good quality and this good of my size and I am very satisfied with the product.
Super hot and comfortable
I liked the shoes! I have a length of insole 25,5 cm., 41 size came up perfectly! I'm very happy))... But who has a full leg-maybe narrow .. Let's see, the idea should be carried ..
ok
Sneakers are light, the leg is nice. Fur artificial, not very thick, in a small Frost to-7-8 degrees. Not slippery sole. Size 40 took on the leg 23,5 cm. It worked out great. You can wear on not a thick sock. Went 3 weeks to Moscow.
Very good soft without weight for foot 41 pedium 42 always a larger number I recommend thank you
Nagyon szép, gyorsan megjött, rendeltem egy feketét is
Pretty model very thin material size for Peru to fit 38 order 39
quick delivery......But the gums used on it shows.
Delivery 15 days to St. Petersburg. excellent shoes. comfortable. on my foot 26 cm ordered 42 a little more. But with a warm socks will be great. And the insole can be put there more fur. Inside the fur is not very thick. Happy with the purchase. Do you really not know about SK? But for 1,5 t it is not expensive. I recommend the product. Seller and delivery fast.
Very nice and comfortable! Tallan little I ordered 39 wearing 38 and I got a little fair.
Took 41 size on its 39th, approached, with a toe will be just right, reached Vladimir 10 days later
Very quickly came, did not have time to blink. I think they differ from the picture in the photo. But the daughter is very pleased. She liked them madly. Quality is good.
Delivery was very fast. Took just a week to arrive in Korea. The shoes are very cool and warm. They are perfectly fitting. Great purchase. Highly recommend store and shoes.
She took a walk with a dog for autumn and winter. Light, warm, for your money is magical. Came with a spot on one shoe, but I'm not critical.
On October 15, they ordered November 5. Tracked. I liked the quality. Corresponds to the description. Very comfortable and light. On the leg look more beautiful than themselves. Almost do not smell. I really liked it. The seams are even. After socks, I will add a comment.
Nice shoes, but shouldve taken bigger size.
brilliabt shoes, comfort, warm, cheap, they add couple cm to my height i am delighted. the delivery was super fast!!
light, warm and cute...hope...very fast shipping...trackable