Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 11.11 received 28.11 in Togliatti, on my 34'5 ordered 35, sat perfectly, leg comfortable, but they are most likely not for raw weather, foreign smell and no traces of glue, I will see how they treat. But I really liked them, they are very, very convenient, it's hard for me to buy shoes in size, but these are straight my .... thank you to the store huge!!!!
The order came to Krasnodar region from payment to the apartment for 10 days. First time so fast. Seller recommend. Description complete. On my 22 cm took 22.5 the most Mammy. Since less was not. For winter, the most it is, on a thick sock. Because they are slightly large. Made very beautiful. Let's see how it will be worn.
Hello citizensMira... delivery is super fast 10 days .. sneakers will check out all the excellent mood of strong health take care of yourself...
Boots are excellent, came quickly, the size matches. I'm very satisfied.
excellent quality! There is no smell. There is no trace of glue, the leg is comfortable. I recommend!
I ordered it very quickly. After passing customs in Russia, the parcel came in 4 days to the Krasnodar Territory. Size fits. On its 35th ordered 5 and was not mistaken. Neat. Lungs. Insulated. Thank you store!
I ordered 5, came 6,5 on the insole 23, we will wait when they are just or you can wear a thick toe. Very climbing pile, I think he quickly gets smart. Quality is not Ah for such a price, they can break quickly, the main thing is that there is enough for the season)
Boots are just super! Take it, you will not regret it. thanks to the store for the fast delivery.
Cool at 39 well, you can still wear a thick sock, a huge thank you, I love you
Shoes like normal, nothing sticks out anywhere, there is no excess glue. The most important thing is not to make a mistake with the size. How long will the time show?
My new love! Excellent quality shoes. Very soft and pleasant to the touch. It is convenient to walk in them.
Croses are just super. Thank you very much to the store.
Sneakers came with marriage
С учётом того, что я купила кроссовки за 500 рублей, вполне ничего. Сзади имеются следы клея, подошва явно долго не проживёт. Размер на мой 34.5 впритык, сначала даже подумала, что и вовсе не влезу. Пришли упакованые в пакет. Фото соответствуют. Шли до МО примерно месяц
Очень модные, стильные, тёплые.
recebi minha bota linda,gostosa e quentinha agradeço ,chegou rapido muito boa obrigada. comprarei mais do ALE EXPRESS ,A ENTREGA E RAPIDO.