Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
We are shipping world-wide through our multiple international delivery partners.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://trendznstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast shipping and quality very according to the price. Excellent purchase
Arrived in about 20 days and am very satisfied, the material left something to be desired but according to the description recommend
11.11 order, 12 sent Today 26 in St. Petersburg received. Prompt delivery. All is well, one bad short straps. On a high rise does not fit. I will redo Velcro to keep well. And so everything is fine. Thank you
They're beautiful, just like in the pictures. It took 3 weeks to arrive in Chile and the size corresponds to the stockings, so I'm super happy. At the moment the heel hurts with the rub, but it must be because they're new.
Demoro super few days on arrival, 20 days, are comfortable, but tough, for numbers 38 of chile we recommend nunero 40, it is 25 cm, I recommend the store.
Size 37 Chilean, 6,5 was impeccable, good product, comfortable, fast shipping, 100% recommended.
The shoes are pleasant, on a wide leg. took on 36 size, along the length of 23,5 cm
As described the shipment was very fast and I received it in less than a month highly recommended the store
I ordered 9.5 for my 25 cm foot... It was possible to order and 9, because they turned out to be large
Excellent shopping, although it took almost 2 months to my region, but they are beautiful, soft and comfortable, I will definitely buy more
The Greens have very long strap to fasten the shoe to the foot
Same as the photo
22cm Pedi and I got a wider ones
Very comfortable sandals. The right size for me. Fast delivery to the Canary Islands. I may buy again. Very recommendable store.
Sandals really liked, light, comfortable. On the length of the foot 22.5 ordered 35 size, it was possible to take less. Completeness for me is too big, they do not sit very tightly, but I have a very narrow foot. The leg does not "walk", everything is very comfortable.