Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendZnStyle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks good quality, came before your estimated delivery time, no smell and fine sewing
I order already third pajamas, just fell in love, very comfortable, for a full 50 Russian size, ordered 5XL and straight guessed, very convenient and very fast delivery, to Moscow 9 days. recommend)
Very good suit! The size successfully approached! I have a regular S, but I l ordered, and everything is very good! I think even it would be possible to take a bigger size. Very beautiful fabric!
Pajamas were advised by a familiar, she has several, so the quality is tested by time already. The seams do not spread. Quality is excellent! I reached St. Petersburg in about 12 days. On the Russian 50-52 ordered 5XL, it is possible less, a little great was even. As a gift put an elastic band with a bow straight perfectly in color))) I highly recommend pajamas and a store!
Delivery is very fast! My paraphedics are: height 169 cm, OG 90, OT 70, OB 107. Perfect! Like I was sewed. Less is not necessary, T to does not stretch. Synthetic fabric, in the summer is extremely uncomfortable. And the black looks like a cook's chicken. I think that pajamas should have a pastel color. The medic herself, green, white and red rejected, T to the shape of such a black color, too, did not guess votna lover, koroch!
quick delivery to Australia. nearly sewed. good fabric. size chart is correct.
Top, happy with it
LOVE. THEM so slippy. The quality is great, the seams are neat, the front pocket is nice and big, so it can actually hold my phone. And the value is amazing. 100% will buy more
Very nice pajamas, Conform to the description Remember to take 2 to 3 size above your usual size.
На рост 180 см, 48 размер, по совету продавца, взяла 4 XL. Отлично подошло! Цвет роскошный! Электризуется, но это ожидаемо. Очень понравилась пижама. Рекомендую!
J’avais demander du L et j’ai reçu du M mais le colis est venu très rapidement !
The best ever I so much appreciate the store and store I recommend this store
Alles is prima alleen die maat lijkt op xs niet L Mijn maat is xs s maar deze bij de broek een beetje klein is
Cool pajamas all as in the picture, on its size s took M and did not lose otherwise would be small
The quality is excellent, the body is pleasant. Seller recommend, delivery fast.
Sigh wait band and thugs were bigger. Other than that it’s gorgeous! Also arrived fast.
Wonderful,good quality and very beautiful
I love the material, it’s really comfortable